Privacy Policy

FACTS

WHAT DOES COMMUNITY POWERED FEDERAL CREDIT UNION DO

WITH YOUR PERSONAL INFORMATION?

Revised July 2025


Why?







What?






How?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include:

  • • Name, address, Social Security Number, and income

  • • Account balances and payment history

  • • Credit history and credit scores

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Community Powered Federal Credit Union chooses to share; and whether you can limit this sharing.



Reasons we can share your personal information

Does Community Powered Federal Credit Union share?


Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus


Yes


No

For our marketing purposes— to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

Yes

For our affiliates’ everyday business purposes— information about your transactions and experiences

No

We do not share

For our affiliates’ everyday business purposes— information about your creditworthiness

No

We do not share

For our affiliates to market to you

No

We do not share

For non-affiliates to market to you

No

We do not share



To limit our sharing







Questions?

Call 302-368-2396 or toll-free at 877-368-2396.

Please note: If you are a new member, we can begin sharing your information thirty (30) days from the date we sent you this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Call us at 302-368-2396 or toll-free at 877-368-2396, or visit us online at cpwrfcu.org.

Who We Are

Who is providing this notice?

Community Powered Federal Credit Union.


What We Do


How does Community Powered Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.


How does Community Powered Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

  • • start an account

  • • apply for a loan

  • • use your credit or debit card

  • • pay your bills

  • • make deposits to or withdrawals from the accounts you have with us

We also collect your personal information from others, including credit bureaus or other companies.


Why can’t I limit all sharing?

Federal law only gives you the right to limit:

  • • sharing for affiliates’ everyday business purposes—information about your creditworthiness

  • • affiliates from using your information to market to you

  • • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?


Your choices will apply to everyone on the account you have with us.


Definitions


Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies .

  • • Community Powered Federal Credit Union has no affiliates.




Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • • Community Powered Federal Credit Union does not share with non-affiliates so that they can market to you.




Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include:

  • • Investment companies

  • • Insurance companies

  • • Other financial service providers

Our Online Privacy Practices

Keeping financial and personal information secure is one of our most important responsibilities. Community Powered Federal Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

Secure Transmissions
To ensure information remains confidential, Community Powered Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Email Security
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through unsecured email. We ask that you do not send personal or account Information through regular email.
Cookies
A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Community Powered Federal Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie).
Linking to Other Sites
To provide you with easy access to information, Community Powered Federal Credit Union may provide links to other websites such as mortgage companies, insurance companies, or government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Community Powered Federal Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Community Powered Federal Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal nonpublic information.
Community Powered logo

Notice

By accessing this link you will be leaving Community Powered’s website and entering a third-party site. Community Powered is not responsible for or guarantees the content on that site. Privacy and security policies of the site may differ from Community Powered Federal Credit Union. Please review their privacy policy for terms and conditions.