Fraud Prevention

Stay Scam-Free on Your Spring Break Getaway!
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Spring Break is just around the corner, and whether you’re planning a beach vacation or a road trip adventure, it’s important to keep your finances safe while you travel. Scammers are always looking for ways to take advantage of travelers, so before you pack your bags, make sure you know how to protect yourself.
Watch Out for Suspicious Texts & Emails

Phishing scams spike during peak travel seasons. You might receive fake text messages or emails that appear to be from your airline, hotel, or even your credit union, claiming there’s an issue with your reservation or account. Always verify messages directly with the company – don’t click on suspicious links.
Avoid Too-Good-To-Be-True Vacation Deals

If you come across an incredible last-minute travel deal, do your research before entering any personal information or making a payment. Scammers often create fake websites that look legitimate, only to steal your money and personal details.
Monitor Your Accounts for Fraudulent Charges

While on vacation, regularly check all of your accounts for unusual activity. If you spot any suspicious charges, report them immediately. Consider setting up account alerts to notify you of any unexpected transactions.
Use Secure Payment Methods

Avoid using public Wi-Fi for online banking or purchases, and stick to using credit or debit cards with fraud protection rather than carrying large amounts of cash.
Enjoy your vacation with peace of mind – stay alert, stay informed, and travel safely!
Protect Your Account With These Simple Tips
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Make sure you’re logging in to a secure website Community Powered’s website address starts with https, not http. The “s” means the site is secure and your credit card and personal information is protected. Also, most website browsers will often feature a padlock icon near the secured web address.

Don’t transfer money to someone you don’t know

If you are asked to use gift cards, cryptocurrency, prepaid debit cards, or digital currency to resolve fraud or some financial issue, it’s likely a scam.

Use unique passwords for every online account and change them regularly

Don’t use easily identifiable information such as your mother’s maiden name, your address, date of birth, or telephone number.

Be wary of connecting to public Wi-Fi networks

If you are simply browsing the internet, you’re fine. However, if you’re doing anything that requires login information, it’s best to avoid using these unsecured networks. If it is a “must do,” we advise you to get a reputable VPN (Virtual Private Network). Some are even free!

Make sure you’re logging in to a secure website

Community Powered’s website address starts with https, not http. The “s” means the site is secure and your credit card and personal information is protected. Also, most website browsers will often feature a padlock icon near the secured web address.

Make sure you’re logging in to a secure website

Community Powered’s website address starts with https, not http. The “s” means the site is secure and your credit card and personal information is protected. Also, most website browsers will often feature a padlock icon near the secured web address.

Common Scams and How to Avoid Them
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Financial scams can happen to anyone. However, scammers often single out older and retired individuals due to their regular income and potentially substantial savings. In this article, we’ll explore some common scams and provide tips on how to protect yourself and your savings from these schemes.

Phishing scams are emails or text messages designed to trick you into revealing personal information, such as passwords, Social Security numbers, or credit card details. Scammers will often pose as trusted institutions, like banks or government agencies in order to win your trust.

  • Always verify the source of an email or message. Legitimate organizations won’t ask for sensitive information through email.
  • If you are on a desktop, hover your mouse pointer over links in emails to see the actual web address and make sure it matches the official website of the supposed sender.
  • Regularly update your computer’s anti-virus and anti-malware software to help detect phishing attempts.

Tech support scams start when scammers call you, claiming to be from a tech company, and implying that there’s a problem with your computer. They will often ask you to install software so they can remotely access your computer. If they obtain access, they can steal your personal information or install malware.

  • Never give out your personal information over the phone to someone you don’t know.
  • If you receive a call from someone claiming to be from a tech company, hang up and call the company directly at the number listed on their website.

Impersonation scams rely on manipulating individuals into revealing confidential information or making payments. Scammers may impersonate family members, friends, law enforcement officers, or government employees.

  • If someone contacts you asking for money or personal information, independently verify their identity. If the message is supposedly from a friend or family member, contact that person using contact info you already have, not those provided in the message.
  • Always ask for identification if someone claims to be an official. Legitimate officials will provide it.
  • Scammers often use emotional stories to elicit sympathy and prompt hasty decisions. Take your time to consider before acting.

Impersonation scams rely on manipulating individuals into revealing confidential information or making payments. Scammers may impersonate family members, friends, law enforcement officers, or government employees.

  • Do not provide any personal information until you can verify the debt is legitimate.

Investment scams promise a potentially lucrative deal with high returns and little to no risk. These types of scams prey on individuals’ desire to grow their savings.

  • Investigate any investment opportunity thoroughly. Verify the legitimacy of the company and check for complaints with the Securities and Exchange Commission (SEC) or your local regulatory body.
  • Consult with a certified financial advisor before making any significant investments.

In lottery or prize scams, scammers will claim you’ve won a prize, but before you can be rewarded, they require a fee or personal information.

  • If you didn’t enter a contest or lottery, it’s unlikely you’ve won anything.
  • Legitimate winnings shouldn’t require upfront fees. Avoid sending money or personal information.

In charity scams, scammers will often pose as a real charity, or set up fake charities in the name of popular causes, such as cancer research or disaster relief. These scams often pop up before the holidays as well as after newsworthy natural disasters and emergencies.

  • Look for details about the charity, including physical address and contact number.
  • You can verify a charity’s legitimacy through their official website or a reputable third-party source.
Scammers are becoming more sophisticated, making it important to stay informed. Scammers’ preferred methods of payment often include wire transfers, mobile payment apps and gift cards. Talk to your family and friends about scams. The more people who are aware of common scams, the less likely they are to fall victim to them. If you think you’ve been scammed, report it to the Federal Trade Commission. The FTC can help track down scammers and bring them to justice. Community Powered is always here to assist you. We want to remind everyone that we will never call you and ask for your personal information. If you receive a call from someone claiming to be from the credit union, hang up and call us at (302) 368-2396 or toll free at (877) 368-2396.
Stay protected
Please make sure all of your contact information is up to date in our system. One of the ways we authenticate suspicious account activity is by phone number. Log into Online Banking, call (302) 368-2396, or stop by any of our branches to safeguard your accounts. Contact us before traveling, to ensure uninterrupted service.
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